I went to California; I got my master’s degree, and I came
back to Louisiana. The chicken shack was opening a new store. I started back
working at the non-profit. I could not become a counselor because my degree was
out of state. I didn’t know this at the time. When they opened the store, I
decided to help out with marketing. I then started working 2-3 nights a week at
the older location. Within 2 weeks I was promoted to an assistant manager. I
was approached on Facebook by the manager and by the owner in person to start
working full time. I was told that I could look into getting my own store. I
thought about this for a while and went back to the owner with a plan to be the
GM of the older location and work my way up. We decided on several things
including pay, and I left the non-profit after a year. I learned how to do many
things. I thought this would be better since I was in charge. I was wrong.
People that the owner liked could literally shit in somebody’s food and he
would have looked the other way. He did not like confrontation and would not
confront anybody. Usually people got into trouble when he was at work, and they
did something they weren’t supposed to do. His anger would get the best of him,
and he would “go off” on that person. I excelled at the older location. I
maintained labor and got food costs down. I also helped the store maintain a
profit despite it being the older location. I was given high marks from the
business consultant. There were things that did not go well down at the older
store. The new store would walk in and take things from the older store. These
employees thought that they were more important than the employees at the older
store, and there was a definite ridge between the two stores. After I went to a
new store opening down south, I came back to find out that I was moving to the
new store, and I was not happy at it… Not one bit…
There were several people that I was able to help get
promoted. They would not have been promoted if it had not been for me. Their
personal beliefs were a problem for the owner, even though their work was fine.
I was essentially demoted from GM to assistant GM. All of
the things that I knew how to do, I was told I couldn’t do anymore. I couldn’t
even have a key to our training facility. It was stupid. I worked there for a
month and was given the ability to do the schedule. This was my absolute
favorite thing about work. I love the schedule, and I was really good at it. I
was always given high praises for my work on the schedule. I also worked with
the leadership team to work on developing a higher caliber employee. I helped
the supervisor work on training and worked hard to get training off the ground.
This was a huge problem at this store. People had not been trained properly. I
was given the go ahead from our supervisor and owner, but the GM did not like
the extra labor hours being used for the store and complained and would change
the schedule all of the time. I had to have a conversation about this with the
owner to make sure that this wouldn’t happen again. Other things started to
fall through the cracks. Things that the GM had to do were not getting done. I
was told that my job was to make sure that she did her job. I told them that should
not be my job. I had to schedule all of her meetings and make sure that she
actually met with whom she was supposed to meet with when she was supposed to
meet with them. I became a glorified assistant. My dreams of getting my own
store got pushed back more years. I was told that the corporation was not
hiring women to own stores. I was told that I should focus on my job at hand.
I can honestly say that I can be bitchy at times and that
people don’t really like how I treat them. I just feel that if you do something
you aren’t supposed to do, you should get in trouble. If you don’t do something
that you are supposed to do, you should get in trouble. Apparently other people
don’t feel this way. I don’t care about what people do in their personal life.
However, if what you are doing affects your work performance then we have a
problem. We had several and still do have several employees that do drugs at
the store. There have been incidences of said employees falling into the fryer,
standing around not doing their job, sitting down on the ground, etc. The owner
would do nothing about this. One employee was caught smoking a joint on his
break. He was fired and then came back a couple of months later. He walked out
on the business 3 months after that. People would not show up for their shifts
because they would be so hung over. There was no system of checks and balances.
I had the support of the supervisor with regards to people calling in.
Eventually people got in trouble when they would call in and not have an
excuse. But it has taken almost 20 years. They may not now that I don’t work
there. I also heard more curse words at this establishment than I have working
with adolescent teenage males.
Anytime I feel that I have been overly mean or angry to
someone I have apologized. I have taken that person aside after the fact and
talked to them about what happened. There are several incidences when I feel
that I was accused of doing something that I did not do. There was a particular
girl that worked at the store. We will call her Barbie. Barbie thought that the
world revolved around her. She was best friends with the owner’s child. Ask-off
notes were due on Tuesday. She would always text me things after that day to
fix. I would fix them unless I had printed off the schedule. I would tell her
every time that she needed to write that down on the paper, and it needed to be
by Tuesday. Every week I would complain and was told that as long as she is
giving a valid reason to fix her schedule. Well what is the point in having
rules if you aren’t going to follow through with them? Well Barbie sent me
several texts one week about her schedule. I had already completed the schedule,
and it had been printed. She needed something fixed. I told her that I was not
going to fix it, and she would have to work what she was scheduled because I
had changed her schedule approx. 6 times. She went to the owner. The owner got
the supervisor to confront me about this because apparently he doesn’t have the
balls to do it himself. I was livid. I was told I was being inconsiderate. I
gave example after example of her abusing the system. I was told that it didn’t
matter. She had a good reason to not work. I admittedly wanted to resign. She
also accused me of slamming a tray at her when she was at her table. I never
slammed a tray at her or anybody for that matter. Barbie did not show up for
work one night. She did not tell anybody why she couldn’t work. I found
pictures of her partying all night long with her friends and printed them out.
I put them with her no show sheet. She stated that her dad was in jail. I told
the supervisor that did not mean that she should not get into trouble. She was
out partying. They said that she had a good reason. I decided it was time to
find another job. She has since been promoted by the way.
Things started going downhill from that point on. I was not
happy about how employees were being treated and how concerns were being
ignored. We are constantly asked what we need to make our job better and what
we need to make daily life better. All the suggestions were heard and then
ignored. I asked for help with the GM and others with the schedule and what
would make things better. I asked for them to be in the kitchen prep in order
to learn and nobody did it. I asked for many things and was given false hope
that things would happen that did not happen. I also had a friend at the store
and our relationship began to dwindle, which only made my attitude worse.
I was constantly being told about things that I needed to
work on and things that I need to do. I met with the owner several times in
order to help explain to him things were not going well on my end, and I felt
like an assistant. He acted like he listened, but he didn’t. I started looking
for jobs elsewhere. I even thought about taking a demotion, so that I wouldn’t
have to be the GM’s assistant. Well the GM and supervisor went on a vacation
and all hell broke lose. One of my good friends at the store got angry at the
way the schedule was and openly asked why she had to work with certain people
in her area. I was already on edge, and she just pushed me over the edge. I
talked to her about the problem that I had, and she accused me of yelling at
her and being mean. She left crying and went and talked to another manager. The
other manager asked me to come speak to this employee. I told her that I was
told by the owner and supervisor to take some time before I speak to someone to
make sure that I am not too angry with them. I told the manager to let the
employee know that I would gladly talk to her the next day and settle this. The
employee went to the owner and said that I was belligerent, ugly, and mean to
her and that she didn’t know what else to do. I was then called into the office
and accused to yelling, screaming, and being a bitch to this employee. I had a
witness that stated that I was not yelling because nobody could hear what I was
saying to this employee. I became frustrated and told the owner that I would
submit my two week notice because I am so tired of being accused of doing
things that I didn’t do and not being believed by him or others that I didn’t
do these things. (I mean after Dani and her behaviors I feel like me yelling at
an employee is the least of his concerns if I did yell at an employee). Anyway,
he lost it. He got mad and said that all I have been trying to do is change
things and that this is his restaurant not mine. I told him that I was only
trying to make things better because he asks for ideas and ways to improve, and
I have met with him many times about things that need work on. Anyway, I went
to write my two-week notice, and he told me that I didn’t need two weeks, that
I was done. He said, “Give me your keys, now.” I gave him my keys, nametag,
looked through my box and left. I didn’t yell at him. I didn’t scream at him. I
didn’t cry. I just left. So anybody that has told you otherwise is a liar. It
was on camera. Why don’t ya’ll watch it?
The thing that hurts the worst about this experience is that
only one person called and texted to check up on me. Nobody at the store that I
gave 13 years of my life called, texted, responded to Facebook messages or
anything. I was abandoned. I was left alone. And to all of you that are reading
this that still works there, that hurts. That hurt more than you could ever
imagine. Just because I didn’t work there and the circumstances were strained
did not mean you couldn’t talk to me. Even if the boss told you not to talk to
me, you are your own person. He does not control what you do outside of work.
He does not control you. So for that, I am hurt. Very hurt from most of you. I thought we were
friends, family even and when I needed you most you weren’t there. I don’t know what else to say or do regarding
that because I have tried to reach out to some of you and you guys wont’
respond to texts or to messages. I guess that means we weren’t as close as I
thought we were.
Well that being said, I guess I am done with this chapter in
my life. I have found a good job that lets me utilize the skills that I have.
And when I have an idea, people listen. Things that I have thought about have
been implemented and done. So I guess all of this was done for a reason…. But
that doesn’t make it hurt any less.
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